We take your health very seriously

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Your Health Is Our #1 Concern

Dear Melt Glass community,


We know everyone is concerned about the COVID-19 outbreak and the impacts the virus may have on our daily lives. We take the health and safety of our customers, staff, and community very seriously. As such, we are taking precautions to do our part in mitigating the spread of COVID-19. Here are the things we want you to know.

 

The Melt Glass Retail Center in Vancouver, WA is open for business and classes are being held as scheduled.  We are confident that our facilities and practices are safe.


We always follow the Washington State guidelines regarding cleaning for health in the workplace and have now added the recommendations given by the CDC specifically regarding COVID-19. We have a very small staff and our facility is broken up into separate rooms, with separate entrances, that are very easy to keep clean and maintain the recommended social distances. We are very fortunate in this way.


We are being extra vigilant with maintaining a sanitary environment in our facilities and ensuring our staff have what they need to stay healthy. In addition to sanitizing surfaces regularly throughout the day and encouraging good handwashing practices (a great practice all the time, not just during an outbreak!), we have provided our staff with gloves to wear while picking & packing orders as an extra level of protection.


We have also reduced our class sizes, in order to be able to maintain the recommended safe social distances.


Taking care of our staff has always been a priority for us. All Melt Glass staff members are provided with paid time off and family medical leave. We are not expecting extended interruptions to business but are preparing for the possibility.


At the time of this email, we are shipping orders without interruption. 


Should this change, we will send updates via email and posts on our website and social media.

 

We do not anticipate any interruptions in our supply chain.


We are communicating with our suppliers daily and will pass along information about any potential delays or shortages to you immediately.


We appreciate your understanding as this situation evolves. We must all do our part to keep ourselves, our families, and our communities healthy, and we sincerely hope everyone is able to resume their normal lives soon. Updates will be posted with any new information and as always don’t hesitate to reach out to us if you have questions.

 

We want you to feel as safe and comfortable in our facility as you do in your own home.


We’ll get through this together!


~ The Melt Glass Team